Here are some common troubleshooting tips for twigs:
Twigs generates a log file called twigs.log in the current working directory. You can look at this file for any error or warning messages.
Twigs can export all discovered assets to specified JSON file using “–out” switch. You can view/edit this file if needed.
If the host running twigs has no connectivity to the internet, then twigs will be unable to automatically push the discovered assets to your ThreatWorx instance. Restore internet connectivity and then run twigs again. Note you can also import the generated JSON file if needed.
If you observe any issues with twigs, please write to us at email@example.com and we would be happy to help.